Stay and Booking Terms
To ensure a pleasant, safe and peaceful stay for all guests, please read the DELITA hotel house rules.
Booking and cancellation
Your booking is confirmed once you receive a booking confirmation. Prices, payment and cancellation terms are provided when booking and in your booking confirmation.
To change or cancel your booking, follow the instructions in your confirmation or contact the hotel. Bookings made through other reservation platforms are subject to the terms stated at the time of booking.
House rules
1. Check-in and check-out
Check-in for individual guests and groups is from 15:00, and check-out is by 12:00.
When checking in, please present an identity document and complete the guest registration card.
When checking out, please return your room card / electronic key to the hotel receptionist. A €10 replacement fee applies if the key is lost.
2. Reception opening hours
The hotel reception is staffed daily from 8:00 to 20:00.
The receptionist is not on site from 20:00 to 8:00. If you need assistance during these hours, you can contact the receptionist on +370 615 32654.
3. Access to the hotel
Access to the hotel is unrestricted from 8:00 to 20:00.
The hotel’s exterior doors are locked from 20:00 to 8:00. You can enter using your room card: hold it against the card reader next to the entrance door.
If you cannot enter the hotel, please call +370 615 32654.
4. Guest registration and personal data
By signing the guest registration card, the guest agrees that UAB „Jaukus viešbutis“ may process their personal data for administrative purposes and confirms that they have read and agree to comply with the DELITA hotel house rules and privacy policy.
5. Hotel guests and child safety
Only registered hotel guests may stay in the rooms. Charges are based on the actual number of people staying in the room.
Parents or other supervising persons or guardians are responsible for children’s behaviour and safety.
6. Smoking and fire safety
Smoking is prohibited inside the DELITA hotel. A €50 fine applies for breaching this rule. Smoking is permitted only in designated outdoor areas and on the ground-floor terraces.
Burning candles or using other sources of open flame in the rooms is prohibited. Guests must comply with fire safety rules.
7. Quiet hours
Please respect other guests’ rest. Playing loud music, making noise or otherwise disturbing other guests is prohibited.
Quiet hours are from 23:00 to 6:00.
8. Housekeeping
Rooms are cleaned daily from 9:00 to 17:00 while guests are out of the room.
Bed linen is changed every 3 days. Towels are changed daily if they are left on the bathroom floor.
If a “Do not disturb” sign is displayed on the room door, the room will not be cleaned at that time.
9. Hotel property and equipment
Please take care of hotel property. Guests are financially liable for any damage they cause, as assessed by the hotel management.
If you notice any faults in appliances or equipment, please inform the hotel receptionist immediately.
An iron and ironing board are available free of charge for short-term use.
10. Security of personal belongings
We recommend keeping valuables in the safe at reception.
The DELITA hotel management is not responsible for the security of guests’ personal belongings, money or documents left in rooms or other areas of the hotel.
For guests’ safety, CCTV cameras are installed in the hotel’s communal areas.
11. Payment and services
At the DELITA hotel, you can pay in cash in euros or by VISA, Maestro and MasterCard bank cards.
Unused services included in packages are non-refundable and cannot be exchanged for other services.
12. Contact and assistance
If you have any questions or need assistance during your stay, please contact the DELITA hotel receptionist:
8:00–20:00 — +370 615 40018
20:00–8:00 — +370 615 32654
Thank you for following the DELITA hotel house rules. We wish you a pleasant stay.