Privacy Policy
How the De Lita hotel processes your personal data. Last updated — 17 August 2026.
1. What does this Privacy Policy mean?
This privacy policy (the Privacy Policy) sets out the terms that all visitors (Visitors) to the website www.delita.lt (the Website) must comply with.
A Visitor is deemed to have read and agreed to comply with the Privacy Policy when they visit or log in to the Website and/or purchase a product and/or service sold on the Website. A Visitor who disagrees with any provision of the Privacy Policy loses the right to visit or log in to the Website and to use all and/or any of the services provided on the Website.
2. What information do we collect?
When providing services to you on the Website, the service provider may collect, store and use the following personal data:
- information you provide to UAB „Jaukus viešbutis“, legal entity code 304459915, Šv. Ignoto g. 5-102, Vilnius (the Service Provider or the Company), when registering and/or making purchases on the Website, including your first name, surname, email address, mobile phone number and preferences;
- data you provide when completing the enquiry form on the Contact page: your first name, surname, email address and message. This data is used only to respond to your enquiry;
- information about your computer and your visits to and use of this Website, including your IP address and the date and time you access the Website;
- any other information you may provide to us at any time when using our Website or services or communicating with us.
3. Use of your personal data
The personal data we collect is used exclusively for the purposes set out in this Privacy Policy.
We may use your personal data:
- to enable you to use our Website and services;
- to enter into and perform a contract with you;
- to issue and send you reports and invoices;
- to send you notifications and correspond with you;
- to send you our news and other information about our services that we believe is relevant to you, by post, email or other means.
You may opt out of such news and information at any time by notifying us by email at info@delita.lt or clicking the link at the bottom of a message to indicate that you no longer wish to receive direct marketing communications. Your personal data will be retained for no longer than is necessary for the specified processing purposes and no longer than 5 (five) years after your last login to the Website. When the personal data is no longer needed for its processing purposes or the retention period expires, it will be securely destroyed, except for data that must be transferred to state archives as required by law.
4. Direct marketing
If you have given your consent, the Company may send you various direct marketing offers by electronic means (email or SMS).
If you do not wish to receive such offers, you may notify us that you wish to opt out by email at info@delita.lt or click the relevant link in any offer message already sent to you.
5. Disclosure of data
We may disclose information about you to our employees, managers, intermediaries, suppliers or subcontractors where reasonably necessary for the purposes set out in this Privacy Policy.
When booking accommodation or a gift voucher, you are redirected to the booking system booking.delita.lt (BookingRobot), while payments are processed by the electronic payment service provider EVP International. These systems apply their own data processing terms.
We may also disclose information about you:
- where we are required to do so by law;
- to protect our rights or interests (including disclosing your data to third parties to recover debts you owe us).
Except as provided in this Privacy Policy, we do not disclose your personal data to any third parties.
6. Security of your personal data
Your personal data will be processed in accordance with the Law on Legal Protection of Personal Data of the Republic of Lithuania and other statutory requirements. When processing your personal data, we implement organisational and technical measures to protect it against accidental or unlawful destruction, alteration or disclosure, as well as any other unlawful processing.
Of course, transmitting data over the internet is inherently insecure, and we cannot guarantee the secure transmission of data over internet networks.
7. Your consent and rights
By registering on our Website or otherwise using the services provided on our Website, you confirm that you have read and agree to this Privacy Policy and authorise us to collect, store, organise, use and process all the personal data specified here for the purposes set out in this Privacy Policy.
You may submit a written request (by post, email or in person at our registered office) asking us to inform you which personal data about you has been collected, from which sources, for what purposes it is processed and to which recipients it is disclosed. We respond to such requests in accordance with the procedures and time limits established by law and aim to provide the information as soon as possible, but no later than 30 days after receiving your request. At your request, the information will be provided in writing to the postal or email address you specify. Information about the sources and personal data collected, the purposes of processing and the recipients to whom the data was disclosed during the preceding year is provided free of charge once per calendar year. If, after receiving a request, we have doubts about the identity of the person making it, we have the right to request an identity document or a copy of it.
You also have the right, by submitting a written request (by post, email or in person at our registered office), to require the correction of incorrect, incomplete or inaccurate personal data and to require the suspension of processing of your personal data, other than storage, where the data is processed in breach of the law or the terms of this Privacy Policy. Upon your specific written request, all your personal information may be deleted.
8. Third-party websites
Our Website may contain links to other websites. We are not responsible for the privacy policies or their implementation on third-party websites.
9. Liability
You are responsible for ensuring that the data you provide to us is accurate, correct and complete. If the data you have provided changes, you must notify us immediately by updating the relevant information in the registration form or, if the data is not included in the registration form, by informing us by email. Under no circumstances will we be liable for any loss you suffer as a result of providing incorrect or incomplete personal data or failing to inform us of changes.
10. Changes to the Privacy Policy
We may update or amend this Privacy Policy at any time. The updated or amended Privacy Policy will take effect when it is published on our Website. Any material changes to the Privacy Policy will be announced on the Website. Nevertheless, you should check this page from time to time to ensure that you are satisfied with the current version of the Privacy Policy.
Questions about your data?
If you have any questions about the terms of this Privacy Policy, please contact us using the details below.
UAB „Jaukus viešbutis“
Company code: 304459915
Registered address: Šv. Ignoto g. 5-102, Vilnius
Correspondence address: Vytauto g. 43, Druskininkai
Email: info@delita.lt
Contact telephone: +370 615 40018
You may submit a request or complaint about a service purchased on our Website to the State Consumer Rights Protection Authority (A. Goštauto g. 12, 01108 Vilnius, tarnyba@vvtat.lt, telephone +370 5 262 6751, vvtat.lrv.lt).